Terms & Conditions

INDIAN RIDES PVT LTD 
E 52, Amrapali Marg, Vaishali Nagar, Jaipur 302021, India 
Managing Director: Narendra Singh NIRVAN 
Such. India +91- 9828156560/ +91-9649490000 
Email: [email protected]

Dear Riders, 
Please carefully review the following Terms and Conditions for the motorcycle tours with INDIAN RIDES Pvt Ltd before making any bookings. Your agreement to these terms, along with the appropriate deposit(s), establishes a contract between you, the Rider/Client, and INDIAN RIDES Pvt Ltd, the Organizer. This contractual arrangement is subject to the Terms and Conditions outlined in this document. 
It is important to note that your booking with us is governed by and interpreted in accordance with Indian law and the standards of the Indian Judiciary System. INDIAN RIDES Pvt Ltd is duly registered with the Govt. of India, Rajasthan Department of Tourism, under our Corporate Identity Number U55101RJ2008PTC026335.

THIS AGREEMENT IS MADE IN INDIA WHEN WE ACCEPT YOUR BOOKING AND IS SUBJECT TO THE EXCLUSIVE JURISDICTION AND LAWS OF THE REPUBLIC OF INDIA.

  • PREREQUISITE CONDITIONS 

- Responsible Riding: You participate with INDIAN RIDES Pvt Ltd knowing that motorcycle touring in India involves a certain amount of potential hazard even as a competent rider and you do so entirely at your own risk.  The security and safe control of your motorcycle while riding, is entirely your responsibility. 
- Medical Fitness: It is imperative to be medically fit and take necessary precautions before embarking on the tour, considering varying road conditions and extreme weather. 
- Experienced Riding: The Rider is required to have at least 3 years on-road and off-road motorcycle riding experience on large capacity motorcycles to ride on our tours and is expected to ride with skill, care and confidence.  
- Zero Tolerance for Unnecessary Risks: Understand that taking unwarranted risks during the tour may lead to immediate termination of your journey. In such cases, you will travel in the support vehicle for the remainder of the tour without any reimbursement. We prioritize safety above all. 
- Traffic Laws Compliance: Strictly adhere to traffic laws and regulations in each region. You are solely responsible for any fines incurred. Non-compliance is not tolerated. 
- Riding Gear Responsibility: Take full responsibility for your riding gear and equipment. Helmets are mandatory at all times while on the motorcycle. Your safety is paramount, and any negligence will not be tolerated. 
- Pillion Responsibility: If carrying a pillion, you are fully responsible for their safety. Ensure they adhere to all safety protocols during the entire journey. 
- Compulsory Documents: Recognize the non-negotiable nature of the following five documents: 

  1. A valid passport with an expiry of 6 months
  2. The Valid visa
  3. A valid Motorcycle Licence
  4. A valid International Driving Permit, and
  5. A valid Travel insurance policy, having comprehensive coverage for personal health, repatriation, and belongings, including protection for riding a high-capacity motorcycle for transportation. It is advisable to print a copy of your insurance details for safekeeping during your tour/travels. Riders are kindly requested to provide the insurance numbers and addresses to our guide for record-keeping.

Failure to present any of these documents on arrival will result in denial of participation in the motorcycle tour.

Assertive Compliance: Understand that adherence to these rules is not negotiable. Failure to comply will result in immediate exclusion from the tour. Your commitment to safety is mandatory for participation.

Supplementary Documents:

  1. Vaccination Certificate (when required)
  2. Carry spare passport-sized photographs for permits and SIM card purchases.
  3. Have photocopies of your passport and visa page as backups for permits, SIM card purchases, and in case of loss.
  4. Keep important telephone numbers, such as your credit card company's contact number, in case of loss or theft.
  5. Ensure you have medical insurance, especially if your travel insurance doesn't sufficiently cover your needs.

Please note that we adhere to IATA directives, and we do not purchase international air tickets on behalf of our Riders/Clients for any of our tours. When necessary, we will provide advice on the exact flight ticket to purchase and, in some cases, recommend a specific ticketing agent to complete tour details.

BOOKING STEPS 

  1. Circuit Selection: Choose your desired circuit. 
  2. Request Submission: Send a request, including your contact details, to [email protected] or by calling +91-9649490000 or through our contact us page. 
  3. Quote Response: Expect a quote response within 72 hours. 
  4. Acceptance and Registration: Upon acceptance of the quote, complete a registration form/sales contract - sign and confirm approval by writing "read and approved." This contract signifies the mutual commitment to the chosen circuit. 
  5. Documentation Submission: Indian Rides will send you a registration form having a General condition of sale, a Copy of the circuit description, and an Information sheet on participants. Submit these documents promptly so that we can make necessary reservations (train, national plane tickets, etc.). 
  6. Payment Commitment: Pay 30% of the total reservation amount upon ordering and pay & 70% of the remaining balance one month before the scheduled tour.
  7. Payment Methods: Make payments to the HDFC India account in the name of Indian Rides (details in the registration form). Alternatively, use the website for credit card payments. 
  8. Payment Confirmation: Upon verification of the payment by Indian Rides, you will receive a payment certificate email. An invoice will be sent enclosing full details, including information required for visa application.  
  9. Final Validation: The file is validated only upon full payment. 
  10. Communication Responsibility:
  • Ensure proper receipt of emails and regularly check your electronic inbox, including the "Spam" or "Junk Mail" folders.
  • Indian Rides is not responsible for any inaccuracies resulting from incorrect coordinates provided by the Buyer.
  • Buyer's carelessness or negligence cannot be attributed to Indian Rides.
  • All bank charges regarding payment of said booking shall be borne by the Rider / Pillion.

Note: From your online booking it will be deemed that you guarantee to have the authority and required motorcycling experience to partake in such a motorcycle tour and that you accept the Terms and Conditions set out in this document.

RESERVATION DEADLINE BEFORE DEPARTURE 

  • Reservations for tours are accepted up to 15 days before the commencement date. It is essential to be aware that securing train tickets and plane tickets becomes significantly challenging if the departure date is less than three months. Therefore, Indian Rides reserves the right to make last-minute adjustments to the itinerary to address any challenges arising from the late reservation of train or plane tickets. Every effort will be made to ensure the best possible service is maintained.

CANCELLATION POLICY 

  • In the event that the Rider wishes to modify or cancel their booking for any reason, encompassing situations such as death, accident, illness, or other personal reasons, including non-payment of the balance, INDIAN RIDES Pvt Ltd acknowledges the need to impose cancellation charges. All requests for cancellations or amendments be communicated in writing.

Cancellation charges will be applied in the following manner upon receipt of your cancellation:
Days before the trip departure date  —   fees charged
60 - 120 days before the trip departure date  —   10% of the total price will be Charged
45 - 59 days before the trip departure date  —   20% of the total price will be Charged
16 - 44 days before the trip departure date  —   30% of the total price will be Charged
9 - 15 days before the trip departure date  —   50% of the total price will be Charged
0- 8 days before the trip departure date  —   100% of the total price will be Charged

  • In the event of a delay or anticipated lateness, please contact us through the provided contact details, and every effort will be made to arrange suitable alternatives further along the route. Any additional expenses incurred will be the responsibility of the Riders.
  • No refunds will be provided for no-shows.
    Requests for amendments to the original booking must be submitted in writing. The Company will process all changes only upon receiving written confirmation. However, if any amendment results in the cancellation of one or more services, the Company reserves the right to recover cancellation charges, as outlined in the above-mentioned table.
  • The specified cancellation charges apply solely to the primary tour and optional tours offered by the Company. For services such as air/train tickets or any third-party products, the Company will recover cancellation charges according to the terms specified by the respective airline/railways or third-party providers. The Company is also entitled to recover service charges for booking and canceling such services on behalf of the Client.
  • It is advisable to ensure that your travel insurance covers cancellation expenses.
  • Refunds will be processed within 15-20 working days from the date of the cancellation request. The refund will be issued online/offline (via Netbanking/Cheque/DD) based on the client's preference.

UNUSED SERVICES

  • If your Tour is terminated early due to an accident, impaired fitness to continue, dismissal from a Tour, or any other reason, no refunds will be provided.
  • Leaving a tour midway will result in the forfeiture of your Motorcycle Security Deposit. Please be aware of these terms and conditions before participating in the tour. If you have any questions or concerns, feel free to contact us for clarification.
  • It is clearly understood that there shall be no refund

 INSURANCE

  • Indian Rides strongly advises Riders/Pillion to acquire comprehensive travel, health, and accident insurance prior to the trip. It is the participant's responsibility to ensure they have suitable insurance coverage. Indian Rides hereby explicitly states that it is not responsible for any accidents, and participants acknowledge that neither Indian Rides nor its agents can be held liable for any incidents during the tour resulting in injury, death, loss, or damage to the customer, their property, or their family heirs or assigns.
  • While no one anticipates accidents, it is crucial to be prepared. A travel insurance policy should cover personal health and medicinal needs, including hospitalization or repatriation back to your country. In case of unfortunate events, the tour leader will coordinate the best available evacuation services based on local resources.
  • Participants are requested to provide an alternative emergency contact, ensuring that, if a serious incident occurs, the alternative contact will be promptly informed about the participant's condition. Indian Rides emphasizes the importance of proactive measures to safeguard participants' well-being during the tour.

AMENDMENTS IN TOUR

  • Our tours are meticulously planned months in advance to mitigate potential challenges associated with adverse climate conditions. However, should unforeseeable situations beyond our control, such as landslides, snow pack, earthquakes, or glacier movement, arise during the tour, we reserve the right to adjust the route and take detours as necessary to ensure the safety of all participants. Your welfare is our top priority in such situations, and the decision of the Indian Rides Guide is deemed final. In these rare instances, additional costs may be incurred, and it is the responsibility of the Riders/Pillions to cover these expenses. We appreciate your understanding and cooperation in ensuring a safe and enjoyable adventure.
  • Indian Rides retains the right to alter dates, times, or planned itineraries if it deems necessary to ensure the safety of the traveler. Under such circumstances, travelers cannot seek compensation. If a planned itinerary is deemed impractical, Indian Rides will utilize the committed but unspent funds to propose an alternative route.

FORCE MAJEURE

  • Indian Rides strongly advises Riders/Pillion to acquire comprehensive travel, health, and accident insurance prior to the trip. It is the participant's responsibility to ensure they have suitable insurance coverage. Indian Rides hereby explicitly states that it is not responsible for any accidents, and participants acknowledge that neither Indian Rides nor its agents can be held liable for any incidents during the tour resulting in injury, death, loss, or damage to the customer, their property, or their family heirs or assigns.
  • While no one anticipates accidents, it is crucial to be prepared. A travel insurance policy should cover personal health and medicinal needs, including hospitalization or repatriation back to your country. In case of unfortunate events, the tour leader will coordinate the best available evacuation services based on local resources.
  • Participants are requested to provide an alternative emergency contact, ensuring that, if a serious incident occurs, the alternative contact will be promptly informed about the participant's condition. Indian Rides emphasizes the importance of proactive measures to safeguard participants' well-being during the tour. 

LOSS OF TRAVEL DOCUMENTS

  • Loss or theft of air tickets without duplicates issued by airlines is not the responsibility of Indian Rides.
  • Failure to present valid identity and health documents (e.g., passport, visa, vaccination certificates) as per travel offer and registration requirements may result in complications.
  • Non-compliance with document validity or requirements may lead to issues at customs or registration.
  • In case of failure to register or delayed boarding, 100% of the total amount for services is chargeable.
  • In the event of loss or theft of the traveler's documents or personal belongings, we advise the customer to file a report at the local police station where the incident occurred. Indian Rides will consistently be available to assist the customer throughout these procedures.
  • In case of loss, the traveler is responsible for covering the travel costs associated with obtaining the necessary documents reissued from the relevant authorities.
  • Travelers need to ensure the safety and validity of their travel documents. Travelers must make copies of their passport and visa.

INCLUSIONS AND EXCLUSIONS

  • Kindly refer to the relevant section detailing inclusions/exclusions with each itinerary.
  • If you choose to avail of any services not included in the tour cost or opt for upgrades, the corresponding payment must be settled.
  • It is important to note that expenses such as porterage, room service, laundry, excess baggage charges, a la carte meals, alcoholic beverages, soft drinks, paid toilets, etc., are not included unless explicitly stated in the itinerary. 

TOUR RULES

The general rules for all tours are:

  • Adhere to all traffic rules and local speed limits.
  • Refrain from consuming alcoholic beverages or mind altering drugs while actively riding the motorcycle during the tour. Consumption is permitted only after the motorcycle is parked at the hotel each night after the day's tour.
  • Follow the established itinerary outlined in each daily summary.
  • Obey and respect all instructions and decisions provided by the tour leader.
  • Mandatory use of appropriate protective gear (helmet, jacket, trousers, gloves, boots) in all circumstances without exceptions.

Failure to comply with the rules and instructions that pose a risk to individual or collective safety, as provided by Indian Rides employees, will result in the immediate cancellation of the rights of any Riders. Suppose Riders fail to adhere to traffic rules or group trip requirements, including refraining from alcohol consumption while riding. In that case, Indian Rides reserves the right to exclude the Rider from further participation in the tour. In such cases, the Rider is not entitled to a refund of the travel fee and will be held liable for any additional costs incurred.

LIMITATION OF LIABILITY

  • Indian Rides does not take any responsibility or liability for any acts, omissions or defaults of third-party service providers such as airlines, hotels, site seeing, shipping, transfer, and the like, whether negligent or otherwise over whom we have no direct control.

VISA REQUIREMENTS
For participating in a motorcycle tour in India, it is crucial to fulfill the necessary visa requirements. Visitors to India typically require a valid visa for entry, and the process can vary depending on the traveler's nationality. To apply for an Indian visa for a motorcycle tour, individuals should initiate the application through the official website of the Indian embassy www.indianvisaonline.gov.in, or consulate in their home country. The application process often involves submitting required documents such as a valid passport, passport-sized photographs, a completed visa application form, proof of accommodation, travel itinerary, and proof of financial means. 
To enter and travel in India, you only require a ‘single entry Indian Tourist Visa’. 
It is advisable to start the visa application well in advance to allow for processing time and ensure a smooth travel experience. Regular updates and guidance from the Indian embassy or consulate website will provide valuable information for a successful visa application process.

GOVERNING LAW AND JURISDICTION
If any dispute arises concerning the agreement between you and Indian Rides are subject to Indian law, only in the courts of Jaipur, India will apply. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Jaipur, India, and waive any right that you may have to object to an action being brought in those courts.

COMPLAINTS OR LEGAL ADVICE
In the event of complaints and/or legal advice, any mail must be sent to the registered mail address to 
India Rides Pvt Ltd
E 52, Near Defense Public School, Vaishali
Nagar – 302021 JAIPUR.
India.

ACCEPTANCE OF TRIP TERMS AND CONDITIONS
I understand that I will be required to sign a Release and Waiver Form before I can participate in a Tour. I have read and accepted the terms of conditions. I am aware that motorcycling can be dangerous. I am aware that traffic conditions, roads, weather, and other conditions as well as the actions of other members of the trip can influence the risks. I agree to accept those risks.

I am an experienced responsible and healthy motorcyclist with a valid motorcycle driver licence. As a passenger, I am aware of the potential dangers of motorcycling.

I further agree and understand that the owners, operators, and agents of this trip, including Indian Rides, are not the guardians of my safety. They, individually or collectively, cannot be held liable in any way for any occurrence in connection with the operation of my participation in the trip which might result in injury, death or other damage to me, my property or my family heirs or assigns.

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Indian Rides is a great company. I booked the Trans Himalayas tour and was pleasantly surprised. The tour went smoothly and a solution was found immediately for small problems. I have had different experiences with other travel agencies! I can recommend the tours without a guilty conscience. Very soon I will start my third tour with Indian Rides!

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Jeffrey Flynn 09/04/2023

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Jack Taylor 06/04/2023

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Antony R 30/03/2023

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Kevin Pitt 15/02/2023

A dream motorcycle trip to south India

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Mustafa Çelenk 14/02/2023

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Mark Twain 10/01/2023

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Susan Kennett 07/12/2022

“Bespoke, friendly and professional motorcycle adventure trip… a star grade company!” The friendly and professional approach that Narendra Singh and Gopika Singh from Indian Rides gave to us filled with such confidence. I am usually a nervous traveller but with their attention to detail and fabulous communication, I felt very happy to be packing my case and heading off to the sun.

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Marie F 07/12/2022

Breathtaking landscapes

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Jane T. 02/11/2022

Tiger Trails on motorcycle

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Thomas Cooper 11/08/2022

Guided motorcycle Tour

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Heike Neuhaus 10/03/2020

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Amanda Hovells 26/02/2020

Great motorcycle experience with Indian Rides

The most cherished trip of my lifetime. We had planned to visit India since long and finally were able to complete this dream with Indian Rides on the Royal Enfield. The guided trip was upto the Mark and Shakti and his entire team made us enjoy it to the fullest. Our group was a mix of different nationalities but in the end we all became friends for life. 

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Garry Thomas 26/02/2020

Indian Rides provide an outstanding service

This trip had been in my bucket list for long and when I did it I have become super confident about my decisions. We were a small group of 07 and from the team management to route planning to Hotels everyday was just Perfect. We were really happy to take back the sweet lifetime memories and our best of luck to Team Indian Rides and wish that they keep continuing this amazing adventure.

Conquer Himalayas on Royal Enfield

Carl Thimpson 26/02/2020

First class Indian Rides experience

I still have dreams about this amazing Motorbike trip with team Indian Rides. Hats off to the management and efforts by Narendra and his team that the whole trip gave us only memories to be cherished all our lives. We have started looking at the other options provided by Indian Rides, so that we can come back to India soon.

Forts & Palaces on Royal Enfield

Maureen Taylor 26/02/2020

lifetime motorcycle Adventure in India

A must do adventure once in our lifetime. Indian Rides had proved to be a fantastic host for this trip. Their management before, during and after the trip had been phenomenal. The driver and mechanic along with Narendra proved out to be the best team one could ever ask for. Big cheers to our amazing ride in the South India.

The Spice Route on Royal Enfield

Greg Ernest 26/02/2020

Unforgettable experience with team Indian Rides

Unforgettable experience with team Indian Rides. The trip was planned in a very short period of time due to which i was not sure about my decision to do it with Indian Rides but now I am very sure that whenever I would plan India it will always be with Indian Rides only. I have always read about the beauty of South India but when witnessed it, I was really thrilled and amazed. So 03 Cheers to Indian Rides.

Forts & Palaces on Royal Enfield

Geoff Geoff 23/01/2020

Experience of a lifetime

I had wanted to do a tour of India on a motorbike for several years now and was finally able to do it. It was FANTASTIC. Such a lively and vibrant country full of history, character and wonderful people. Indian Rides provided the Royal Enfield Bullets which were the perfect bikes for touring Rajasthan and encountering all the hazards that go with that; robust and full of charm, so much so I never stopped smiling.

Forts & Palaces on Royal Enfield

David Harris 23/01/2020

Offbeat Rajasthan on Royal Enfield

Amazing tour of Rajasthan! Extremely well organised and executed by Narendra and his team. Wide range of interesting destinations and routes that fitted the increasing competence of the group as we became accustomed to Indian conditions. Would highly recommend Indian Rides if it’s your first or tenth motorcycle tour in India.

Maharaja Grandeur

Tony Williams 23/01/2020

Motorcycle tours in India by local specialists

This was my time time in India and on a Royal Enfield Motorcycle. Narendra has put together an unforgettable adventure and a well planned challenge to the seasoned rider. His planning includes periods for staged altitude acclimatization, expected travel time, availability of accommodation and reduced traffic density. I cannot thank Narendra, Ram and Armar enough for providing us a fabulous journey, good company and amazing memories of one of the most breathtaking areas in the world.

Conquer Himalayas on Royal Enfield

Mike Pohio 23/01/2020

Offbeat Trails on Royal Enfield with Indian Rides

This was the second time although but it felt like very Fresh and both the trips can't be compared to each other.Narendra and the Indian Rides team provided a well thought through and well executed tour that took us to a very special part of the World in a very special way

Forts & Palaces on Royal Enfield

John Milway 23/01/2020

Unique way to experience India on motorcycle

A decision which I am proud of and really would like to recommend to everyone planning to visit India.The organisation, hospitality, service, guiding, quality of bikes and support back up cannot be faulted; also the fact that the whole team were nice guys who knew the Indian back roads well and had very good relationships with every contact along the way; important stuff.

DIWALI «A Festival Of Lights»

Emmanuel Ramelli 23/01/2020

Experience the 'real' India with Indian Rides

Hello, 1 month later... it was a very good travel : very funny use the Royal Enfield around Rajasthan. Mecanics without problem, easy to ride. Good organisation, nice hotel... You can come for this riding around India. I think I will come back with friend 'the doctor' for Himalaya 2018 ! See you later Good and fingers crossed.

Forts & Palaces on Royal Enfield

Robert Quinlan 23/01/2020

Motorcycle Tour To Rajasthan - An Offbeat Adventure

Fantastic! We chose Indian Rides Tour of Rajasthan based on feedback from others, the content and destinations of the tour and the professional and courteous service provided by Naren and Gopika during the enquiry and booking process.

Forts & Palaces on Royal Enfield

Dave King 23/01/2020

Amazing motorcycle experience with Indian Rides

What a "Magical Mystery Tour" ! a great experience.........One of the most amazing trips of my life. Everything was perfect Your professionalism and cool , the staff, the bikes ,the hotels and the itinerary chosen. Really off the beaten track, and still able to go where so few tourists have passed.

The Spice Route on Royal Enfield

Penny Richard 23/01/2020

Organised one of the best Motorcycle adventure…

We had been to Ladakh for 2 weeks and it seems that the tour is over but in our minds we are still their. Many thanks to Indian Rides for organising such memorable trip.

Conquer Himalayas on Royal Enfield

Lysa Haiden 23/01/2020

The best motorcycle trip in India ever!

We had experienced the best Motorbike Trip for Rajasthan, and are very happy to have done it with Indian Rides .They had been the most wonderful team and everyone had done their jobs perfectly. It was a complete mix of experiencing the Local culture, food, interacting with people and of course Biking.

Forts & Palaces on Royal Enfield

Eric Richard 18/09/2019

A wonderful motorcycle adventure with Indian Rides

Best Memories to be cherished for Lifetime and lots of contact with the local people. Fantastic! We chose Indian Rides Tour of south India based on feedback from others, the content and destinations of the tour and the professional and courteous service provided by Naren and Gopika during the enquiry and booking process.

The Spice Route on Royal Enfield

Accreditations & Associations

Indian Association Of Tour Operations logo I Indian Rides - Your qualified, licensed & trusted travel friend approved by the IATO
Rajasthan- An  Incredible State Of India logo I Indian Rides - Your qualified, licensed & trusted travel friend approved by the Rajasthan State Tourism.
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